CONTACT US

Help with an order, problems with the site or general questions?
staff@shopmadeLC.com
(646) 633-1400
(305) 809-6210‬

BUSINESS AND WHOLESALE INQUIRIES:

staff@shopmadeLC.com
OR
P.O.Box #30082
Charlotte, NC 28230

PRESS AND MEDIA INQUIRIES:

jameka@jswmediagroup.com

QUICK QUESTIONS w/ANSWERS

What Payment Methods are Accepted?
Visa, Mastercard, American Express, Discover Credit Cards, and PayPal.
How Long Will Delivery Take?
Please allow 1-2 business days for processing and shipment.
What Happens After Ordering?
Orders are processed in the order they are received. Orders are accepted with the guarantee that stock is available.
Shipping Process
Orders delivered to the United States or to Canada should arrive in 3–5 business days depending on delivery location. These delivery estimates include order processing time. We do not ship outside of North America via website, please send us an email to inquire for rates and delivery times.
When is the next sale?
Once you create an account with www.shopmadelc.com, you are automatically included in our updates, newsletters, and correspondences.
What if my order arrives damaged or faulty?
We’re so sorry about that! While we do our very best to ensure this never happens, if you do receive a damaged item, please contact us immediately at sales@shopmadeLC.com and we will do our best to resolve it ASAP.
Received something you didn't order?
If you received a product different from the one that you ordered, we’re so sorry about that! Please contact us as soon as possible at sales@shopmadeLC.com and we’ll be sure to get you the proper items you ordered.